7bet Privacy Policy

We at 7bet Casino take your privacy seriously, and this Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, use the 7bet app, or register an account with us. Anakatech Interactive Limited operates 7bet under a licence issued by the UK Gambling Commission, and we are committed to handling your data lawfully, fairly and transparently in accordance with applicable UK data protection legislation, including the UK GDPR and the Data Protection Act 2018.

Information We Collect

When you register with 7bet, use our services, or make a deposit, we collect certain categories of personal data necessary to provide our services and comply with our regulatory obligations. We gather this information directly from you and, in some cases, from third parties such as identity verification providers and payment processors.

• We collect identification details you provide during 7bet register, including your full name, date of birth, address, email address and phone number.
• We collect financial information related to your 7bet deposit and 7bet withdrawal transactions, including payment method details.
• We record your gaming activity across our 7bet slots, 7bet live casino and sportsbook products to monitor account activity and detect irregular patterns.
• We log technical data such as your IP address, device type, browser information and login timestamps whenever you use 7bet casino login.
• We store communications you send us through live chat, email or our contact form when you contact customer support.

How We Use Your Information

We use the personal data we collect for a number of legitimate purposes connected to operating 7bet casino online. Our primary aim is to provide you with a safe, secure and enjoyable gaming experience while meeting our licensing obligations.

• We use your data to verify your identity, age and location before allowing you to play, in line with responsible gambling and anti-money laundering requirements.
• We process your information to manage deposits, process your 7bet withdrawal requests, and prevent fraudulent transactions.
• We use your contact details to send you account notifications, service updates, and where you have consented, promotional communications such as a 7bet bonus code, 7bet free spins offers or details about our 7bet casino no deposit bonus.
• We analyse gameplay data to personalise your experience, improve our 7bet casino app, and develop new features across our platform.
• We retain records to comply with our licence conditions, respond to regulatory requests, and maintain accurate financial and audit trails.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website and within the 7bet app to enhance your browsing experience, remember your preferences, and analyse how visitors interact with our platform. Cookies also help us recognise returning users during 7bet login and streamline the account access process. You can manage or disable cookies through your browser settings, although doing so may affect certain features of our site, including access to some promotional tools or the ability to apply a 7bet promo code during sign-up.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information with selected partners where necessary to operate our services effectively and meet our legal obligations.

• We share data with payment service providers, including Visa, MasterCard, PayPal, Skrill, Neteller, Trustly and other supported providers, to process your deposits and withdrawals.
• We share information with identity verification and fraud prevention agencies to confirm your age, identity and address.
• We disclose data to the UK Gambling Commission and other regulatory bodies where required by law or licence conditions.
• We may share data with GAMSTOP and self-exclusion databases to support responsible gambling measures across the industry.
• We work with software providers such as Pragmatic Play, NetEnt, Evolution and other game studios who may process limited technical data to deliver games securely.
• We may share information with our alternative dispute resolution provider, ADR Group, should a dispute arise regarding your account.

Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure. Our security protocols include encryption of sensitive data, restricted access controls, and regular monitoring of our systems. Customer funds are held in a segregated account separate from our operational funds, providing a medium level of protection as defined by the UK Gambling Commission. While we take every reasonable step to safeguard your data, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, including ongoing legal, accounting and regulatory requirements. Generally, we keep account and transaction records for a minimum period required under UK gambling regulations, even after you close your account or your account becomes inactive. If your account remains dormant for 12 consecutive months, it may become inactive, and our inactivity policy, including any applicable monthly fees, will apply as outlined in our Terms and Conditions.

Your Rights

As a data subject under UK data protection law, you have a number of rights regarding your personal information, and we are committed to helping you exercise them.

• You have the right to request access to the personal data we hold about you.
• You have the right to request correction of inaccurate or incomplete information.
• You have the right to request erasure of your data, subject to our legal and regulatory retention obligations.
• You have the right to object to or restrict certain types of processing, including direct marketing communications about a 7bet bonus or 7bet free bets offers.
• You have the right to withdraw consent at any time where processing is based on consent.
• You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your data appropriately.

To exercise any of these rights, you can contact our support team at support@7bet.co.uk, and we will respond to your request within the timeframes required by law.

Age Restrictions and Account Eligibility

We only accept customers who are 18 years of age or older and located within the United Kingdom. We do not knowingly collect personal information from minors, and if we become aware that a minor has registered an account, we will take immediate steps to close the account and delete the associated data. During 7bet register, we may request additional documentation to verify your age and identity before granting full access to our services.

International Data Transfers

While our target market is the United Kingdom, some of our service providers and technology partners may be located outside the UK. Where we transfer personal data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses, to protect your information in accordance with UK data protection standards.

Third-Party Links

Our website and the 7bet app may contain links to third-party websites, including payment providers and software partners. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies before submitting any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or the services we offer. We will notify you of any material changes by posting the updated policy on our website, and where appropriate, through direct communication. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Us

If you have any questions about this Privacy Policy, how we handle your personal data, or wish to exercise any of your data protection rights, please contact our support team via live chat, our contact form, or by emailing support@7bet.co.uk. Our support team is available Monday to Friday from 8:00 to 23:00 and Saturday and Sunday from 10:00 to 22:00, with email and contact form support available outside these hours.